Designing museum experiences
Abstract
Description
[cover](https://repository.museumsiam.org/bitstreams/e05eaf2f-7665-4ba1-ac48-7f96b26e701b/download)
Designing Museum Experiences is a how-to book for creating visitor-centered museums that emotionally and intellectually connect with museum visitors, stakeholders, and donors. -- Provided by publisher.
Shifting to the visitor (why) -- The museum visitor (who) -- Supporting the museum visitor experience (how) -- The future of museum experiences (when) -- The museum visitor experience toolbox.
Chapter 1 : A changing landscpae
Chapter 2 : Shifting to the visitor's perspective
Chapter 3 : From object to narrative
Chapter 4 : Personas, diversity, and possibilities for behavioral chanage
Chapter 5 : Design thinking and emotional design
Chapter 6 : Customer-experience methodologies
Chapter 7 : Applying customer-experience tools to the museum
Chapter 8 : The museum visitor's journey
Chapter 9 : Museums, politics, and culture
Chapter 10 : Placemaking : Museums and the community
Chapter 11 : Using data to create a unified visitor experience
Chapter 12 : The museum as a hospitality business
Designing Museum Experiences is a how-to book for creating visitor-centered museums that emotionally and intellectually connect with museum visitors, stakeholders, and donors. -- Provided by publisher.
Shifting to the visitor (why) -- The museum visitor (who) -- Supporting the museum visitor experience (how) -- The future of museum experiences (when) -- The museum visitor experience toolbox.
Chapter 1 : A changing landscpae
Chapter 2 : Shifting to the visitor's perspective
Chapter 3 : From object to narrative
Chapter 4 : Personas, diversity, and possibilities for behavioral chanage
Chapter 5 : Design thinking and emotional design
Chapter 6 : Customer-experience methodologies
Chapter 7 : Applying customer-experience tools to the museum
Chapter 8 : The museum visitor's journey
Chapter 9 : Museums, politics, and culture
Chapter 10 : Placemaking : Museums and the community
Chapter 11 : Using data to create a unified visitor experience
Chapter 12 : The museum as a hospitality business
Keywords
AM7 .W34 2021, Museum visitors., Museums--Psychological aspects.