2023-09-122023-09-12https://onesearch.museumsiam.org/handle/search/23700[cover](https://repository.museumsiam.org/bitstreams/e05eaf2f-7665-4ba1-ac48-7f96b26e701b/download)Designing Museum Experiences is a how-to book for creating visitor-centered museums that emotionally and intellectually connect with museum visitors, stakeholders, and donors. -- Provided by publisher.Shifting to the visitor (why) -- The museum visitor (who) -- Supporting the museum visitor experience (how) -- The future of museum experiences (when) -- The museum visitor experience toolbox.Chapter 1 : A changing landscpaeChapter 2 : Shifting to the visitor's perspectiveChapter 3 : From object to narrativeChapter 4 : Personas, diversity, and possibilities for behavioral chanageChapter 5 : Design thinking and emotional designChapter 6 : Customer-experience methodologiesChapter 7 : Applying customer-experience tools to the museumChapter 8 : The museum visitor's journeyChapter 9 : Museums, politics, and cultureChapter 10 : Placemaking : Museums and the communityChapter 11 : Using data to create a unified visitor experienceChapter 12 : The museum as a hospitality businessapplication/pdfapplication/pdfสงวนสิทธิ์ในการเข้าถึงภายในพื้นที่ของสถาบันพิพิธภัณฑ์การเรียนรู้แห่งชาติเท่านั้นAM7 .W34 2021Museum visitors.Museums--Psychological aspects.